Faqs

These jewellery items are suitable for everyone, including children, adults and the elderly. Regardless of health conditions, they can help reduce stress, relieve pain, and balance the body’s energy.

Wearing our crystal jewellery is a form of energy therapy. Crystal bracelets, usually worn on the wrist for everyday wear, provide energetic protection and help to maintain a positive outlook. Crystal necklaces, on the other hand, are worn around the neck to accentuate the neckline, draw attention to the neck, and transmit crystal energy in a more direct way, enhancing the wearer’s aura and confidence.

Choosing the right crystal is a personal journey. It often helps to consider your intentions or the specific benefits you seek, such as stress relief, emotional balance, or increased clarity. You can also explore the properties of different crystals and select one that resonates with you.

Anxiety and Stress: Amethyst or Black Obsidian can be beneficial. Sadness and Loss: Rose Quartz brings comfort and loving energy. Lack of Confidence: Citrine helps boost self-confidence and positive feelings. Emotional Ups and Downs: Blue Topaz aids in calming emotional fluctuations and promotes inner peace.

In order to maintain the powerful energy of crystals, we recommend purifying them once a month. Here are some effective methods: 1.Bowl method: Soak your crystal earrings in white crystal shards overnight to harmonise their energy. 2.Sunlight recharging method: Let the earrings bask in the sunlight for an hour to rejuvenate them. 3.Moonlight Soak: Soak your earrings overnight in moonlight to recharge their energy. 4.Sage Cleansing: Cleanse your earrings with sage smoke to dispel negative energy. Avoid chemical exposure: Crystals absorb energy, especially from chemicals. To keep your crystals alive, keep them away from harmful substances. If a crystal breaks, bury it in nature to release the negative energy.

A: Natural crystals often have slight differences from photos due to two main factors:

• Unique natural formation: Every crystal is one-of-a-kind. Minor variations in color, patterns, or texture occur naturally during their formation over millions of years—no two are exactly alike.
• Lighting differences: Photos are taken in controlled studio lighting, but real-world lighting (sunlight, indoor bulbs, etc.) can affect how a crystal appears. It may look lighter, darker, or slightly different in your environment.

These variations are completely normal for authentic natural crystals. If you have questions about your specific piece, our team is happy to assist! 🌿

Our orders are shipped through several reliable logistics partners to ensure that you receive your items in a timely manner. Depending on the product and destination, you may use one or more of the following delivery methods: Standard Express Urgent Express After placing your order, you will receive a confirmation email with tracking information that you can use to find out the shipping status of your order.

We understand that you can’t wait to receive your order, so we’ve streamlined the shipping process to ensure speed and accuracy: ORDER CONFIRMATION: Whenever you place an order and successfully pay for it, the system will automatically generate an order and send you a confirmation via email. Order Processing: Our team will process your order within 1-3 business days to ensure each item is in perfect condition. Careful Packing: We carefully inspect and professionally pack each item to ensure that there is no damage during shipping. FAST SHIPPING: Once your order is shipped, you will receive a reminder email containing the tracking number and logistics information, you can check the status of your package online at any time.

We take customer feedback and market dynamics very seriously. You can find out about our sales in several ways: Our website: on each product page, you can find the latest sales figures and user reviews. Social media: Follow our social media accounts to get the latest promotions, customer feedback and best-selling product recommendations, and become part of our community. E-commerce platforms: Check out real customer reviews on major e-commerce platforms to find out where our products stand in the minds of consumers. Whenever possible, we strive to create high-quality products and continue to optimise the customer service experience to meet your needs.

We understand that delivery time is important to you, so we offer a diverse range of delivery options to ensure that you receive your favourite items in a timely manner: Standard Express: It usually takes 10 working days and is suitable for customers who are not in a hurry to get their items. Expedited Delivery: To meet your urgent needs, choose Expedited Delivery, which usually takes 7 working days to deliver, allowing you to experience the charm of the product as soon as possible. After each transaction, you can always check the location and estimated delivery time of your parcel through the tracking information provided, so you can wait for your baby with peace of mind.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We recommend that you act as soon as possible after placing your order, as orders are processed quickly and it is often difficult to make changes after payment has been confirmed. Once your item has been dispatched, you can still make a return or exchange under our returns policy.

We want you to be satisfied with the merchandise you receive. If there are any problems during use, such as product damage or discrepancies with your order, please contact our customer service team promptly. Our professional customer service staff will provide enthusiastic support to help you solve the problem. We offer warranty and return services to ensure you enjoy a hassle-free shopping experience.

Selecting a crystal can feel daunting with the vast array of choices available! How can you determine which one resonates with your current needs? Crystal healing is a deeply personal journey. You might find a profound connection with a specific crystal, whereas another person may be drawn to a different one—even when both of you share the same intention for using crystals.

Discovering the ideal crystal resembles any wellness practice—it demands patience as you still your mind and restore harmony between mind and body. Gently hold the stone in your palm and silently focus on your intention. Pay attention to any physical or emotional sensations that arise: warmth, coolness, gentle pulsations, or a wave of calm. These are all signals that this specific crystal is uniquely suited to support your healing journey.

First you want to cleanse your crystals. Then you want to set your intention for your crystal or jewelry. Once you’ve done both of those things, you can explore the different ways to use crystals.

Once you've chosen your crystal or piece of jewelry, it’s essential to cleanse it to release the energy from anyone who handled it before you. This reset ensures it aligns with your unique vibration.

We suggest starting by rinsing the new crystal under cool, running water to wash away any stagnant energy. Then, place it outdoors under sunlight or moonlight for a few hours to recharge it with natural energy.

Next, light sage or frankincense resin on activated charcoal. Gently pass the crystal through the sacred smoke, allowing the purifying aroma to clear any lingering frequencies.

Finally, to dissolve any remaining stagnant energy, place the crystal in a space where high-vibrational music—such as mantras or sound bowls—plays softly. This helps elevate its vibration and restore its clarity.

This simple four-step ritual—water, solar/lunar energy, sacred smoke, and intentional sound—cleanses crystals across multiple energetic layers, preparing them to work in harmony with your intentions.

Crystal bracelets blend style and energy work, making them perfect for intentional living on the go. Here’s how to integrate them seamlessly:

• Daily Wear for Ongoing Energy
  Wear your bracelet on your wrist (non-dominant hand to absorb energy, or dominant to radiate it). Let the stones rest against your skin as a subtle reminder of your intention—rose quartz for love, citrine for focus, or black tourmaline for protection.
• Meditate & Set Intentions
  Hold the bracelet in your hands before meditating to "charge" it with your goal (e.g., "I welcome peace"). Wear it during sessions to deepen focus and anchor your energy to the present moment.
• Layer for Style & Synergy
  Stack bracelets with complementary crystals (e.g., amethyst + clear quartz for calm clarity or tiger’s eye + red jasper for courage). This creates a personalized look while blending energies for holistic support.
• Light Movement & Yoga (Gentle Use Tip)
  Wear your bracelet during yoga, walks, or light exercise to enhance mindfulness and flow. Tip: Avoid intense workouts or contact sports, as vigorous movement may lead to bumps that could damage your bracelet—reserve it for gentler activities to preserve its energy and beauty."
• Sleep Nearby for Peaceful Rest
  Keep your bracelet on your nightstand or under your pillow to "recharge" overnight. Crystals like moonstone or amethyst emit calming vibrations that create a serene atmosphere, helping you unwind. Bonus: Placing it near you while sleeping can also soothe the mind and promote restful sleep.
• Gift with Purpose
  Choose bracelets based on the recipient’s needs—lapis lazuli for wisdom, hematite for grounding—and share the crystal’s meaning for a thoughtful touch.

Quick Cleansing Rituals

• Smudge with sage: Clear stagnant energy by passing the bracelet through smoke.
• Moonlight/sunlight: Recharge for a few hours (avoid long sun exposure for color-sensitive stones).

Crystal bracelets are more than accessories—they’re wearable reminders of your intentions. Trust how they feel on your wrist and let their energy support your journey, whether in quiet moments or daily hustle.

Crystals serve as amplifiers of the energy you send into the universe. To make the most of your crystal, active participation is key. Start each day by setting a clear intention and tuning into your crystal's energy. Regularly cleanse your crystal to keep its energy pure, and consciously radiate the energy you wish to receive. Practice patience—the universe has its own timing.

Crystals will bring you exactly what you need, often in unexpected forms. For instance, if your intention is to attract wealth by working hard for a promotion, the universe might guide you toward a new business opportunity instead. Keep an open mind and pay attention to the signs the universe sends your way.

Healing and personal growth aren't always easy or pleasant. You may experience intense emotions or face challenges you'd rather avoid—these are often energetic blocks. Use your crystal to stay calm, centered, and grounded during these times, allowing yourself to address these blocks. This will help you move forward with clarity.

Once you break through these blocks, you'll gain a clear understanding of how to achieve your intention. The journey may be challenging, but the insight and alignment you'll gain are worth it. Trust the process, stay connected to your crystal, and embrace the transformation happening within you.